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Frequently Asked Questions

Where can I find the best rates?

The best rates can be found on our website www.frasershopsitality.com or through our reservations department sales.london@frasershospitality.com

What kind of services and facilities do you offer?

We provide impeccable accommodation services, both on short and long term basis. Additional services include, dry cleaning and laundry, housekeeping, taxi services, mail and messaging, business centre and wireless broadband.

How do I get to the hotel?

Fraser Residence Blackfriars is located in the heart of the city and easily accessible on many of London’s various transport services. It is just a few minutes walk from the London Blackfriars Station and serviced by the Circle, District and National rail.

How to reach the hotel from the airport?

From Gatwick, take the Gatwick Express to London Victoria and then change to District or Circle line to Blackfriars.
From London City Airport, take the DLR to Bank, walk to Monument and take the District or Circle line to Blackfriars.
From Heathrow, take the Heathrow express to Paddington, take the Bakerloo and change at Embankment for the District or Circle line to Blackfriars.

Do you provide an internet access?

Yes we provide a secure and reliable wireless broadband service.

Where can we eat?

Several restaurants, café’s and bars are located within a 10 minute walk.

How to make the best experience of London?

Our reception will be delighted to help you with any questions about this great city. Please dial +44 (0) 207 220 8600 for further information.

When is the check-in time?

From 4pm (Early check in is available subject to availability)

When is the check-out time?

From 11am (Late check out is available subject to availability)

Do you serve Breakfast?

We do not serve breakfast but there are several café’s within walking distance.

Do you have a laundry room?

No. However, you have a washer / dryer in your apartment and we provide a laundry and dry cleaning service.

Do you have a fitness centre?

No. However, there are gyms within a 15-20minute walk away.

Where can I go for shopping?

For the best shopping we would recommend taking the tube to High Street Kensington (District or Circle line)

Which type of beds do you have?

Double beds

What is your cancellation policy?

Please contact our Reservations on +44(0) 207 341 5599

Where can I find the closest bank, ATM and exchange office?

A  5 minute walk  away

Do you provide newspapers?


Is there a supplement for children?


Do you have Suites for persons in wheelchairs?


Do you accept pets?


Do you provide extra beds and baby cots?

We do supply both items. An extra bed is £105 + VAT per week. A baby cot is free of charge.

Do you provide parking?

We do not have an onsite car park but there is one a 10 minute walk away.

What are the reception opening hours?

This property does not have a reception. You can contact our City reception on +44 (0) 20 7220 8600 and they will assist you.

Do you provide a shuttle service to the airport?

We do not provide a shuttle service but we can organise taxis to take you back and forth.